The recent rise of Fintech has changed the way people see lending. Advancements in origination, underwriting, embedded finance, and overall automation have given almost instant access to borrowers looking for funds. Not only has the barrier to entry significantly lowered for borrowers, but this ease of access has also caused their expectations to rise significantly. […]
Where is your brand? Is it hidden away in a spam folder, being pushed lower and lower beneath the crushing weight of scams, salesmen, and that food blog you subscribed to 4 years ago? Studies show that over 45% of all emails sent are considered spam, with only a 21.5% open rate across all industries. […]
Necessity has always driven technological innovation. In the midst of lockdown and uncertainty, consumers and businesses alike scrambled to adjust to life during Covid. Processes that relied on face to face interactions were no longer a viable option. Consumers stayed inside and businesses adjusted to their new work from home environments, the need for technological […]
Businesses selling high-value items, such as car dealerships and electronics stores, can partner with lenders to provide financing to customers. Or they can skip the traditional financing and offer in-house loans directly to their buyers. Keeping finance in-house can help you increase revenue and improve the customer experience, but setting up loan processes and managing […]
FARMINGTON, Utah, May 17, 2022 /PRNewswire/ — Ernst & Young LLP (EY US) announced that LoanPro co-founders, Rhett, Ben, and Lloyd Roberts, were named as Entrepreneur Of The Year® 2022 Mountain West Award finalists. Entrepreneur Of The Year is one of the preeminent competitive business awards for entrepreneurs and leaders of high-growth companies who think big to succeed. The Roberts brothers […]
Survey finds LoanPro’s NPS over 3x the industry benchmark FARMINGTON, Utah, April 28, 2022 /PRNewswire/ — LoanPro, a leader in core lending software which specializes in the servicing of loans, announced the results of their Net Promoter Score survey among current clients. The average NPS for B2B companies range from 3 to 62, with anything over 50 considered […]
Around 80% of small businesses reported financial challenges in 2020, up from 66% in 2019. So it’s not surprising to learn that many of these businesses relied on lenders for help—about half took out debt to address cash flow issues, capital investments, or other needs. This widespread need for credit creates never-ending opportunities for lending […]
There are hundreds of metrics out there to measure customer experience, even though we track many of them, here at LoanPro we are big on the NPS (Net Promoter Score). This a single metric that operates on a simple principle – If you enjoy using a product or service, you want to share it. The […]
Manual processes have been the norm across industries for decades. Finance and banking especially deal with extremely sensitive data, and, until recently, these industries relied heavily on manual processes to complete work accurately. Today, automation has become a buzzword within finance and banking. It makes sense — after all, automation solves inefficiencies, increases productivity, and […]
