Beyond the monolith: Augmenting your core banking solution for modern credit

One of the biggest challenges that banks and credit unions have faced for many years is being trapped by legacy core banking solutions. Trapped by complex, inflexible systems that limit their ability to innovate. Trapped by the high costs of ripping and replacing the entire core banking platform in order to modernize their infrastructure.

In fact, 55% of banks cite legacy systems as their top barrier to transformation. However, there is a better way than a costly, full-scale rip and replace strategy. By focusing on a composable architecture using a modern credit platform that layers on top of existing legacy systems, banks and credit unions can take a smarter, more targeted path to modernization.

In this guide, we’ll outline key challenges for modern credit within traditional core banking software and benefits of core banking transformations focused on augmentation, including:

• Why legacy core banking software struggles with modern credit
• The modern alternative using a composable, API-first strategy
• Key benefits of augmenting your core for credit
• Essential components of an augmented credit ecosystem
• How LoanPro functions as your modern credit platform

The core problem: Why legacy core banking software struggles with modern credit

A traditional core banking solution handles a bank or credit union’s back-end operations like account management, transaction processing, customer management, account openings, and more. These core banking solutions may also be referred to as a monolithic core.

What is a monolithic core? A monolithic core is a single, unified platform or system for managing these operations. These systems are typically more complex, centralized, and rigid — making it difficult to make changes or updates and limiting a bank or credit union’s ability to quickly adapt or innovate in the marketplace.

But, in today's fast-paced credit landscape, moving too slow can lead to lost revenue, lost customers, and loss of reputation. For example, FinTech Futures found that 64% of banks admit that slow digital transformation has directly resulted in them missing out on winning new customers.

In addition, legacy systems come with a whole host of additional hidden costs, including operational inefficiencies, high maintenance and integration costs, increasing security vulnerabilities, heightened compliance risks, and declining customer experiences.

Key legacy core banking challenges include:

Sluggish processes

Manual, batch-based workflows slow down everything in the credit lifecycle from applications to servicing. In addition, legacy systems typically require more manual processes and experience more disconnected workflows. This costs time and money, and may lead to a higher rate of errors.

Disconnected data silos

Most legacy solutions also have data dispersed across multiple systems, each with its own level of accessibility and out of sync with each other. This siloed data prevents a single source of truth for financial institutions, hindering reporting and decision-making using actionable insights.

Inflexible products

The rigid architecture of legacy core banking platforms makes it difficult and time-consuming to launch innovative credit products (e.g., specialized cards, LOCs, BNPL). For example, one leading personal lender struggled to introduce new products and spent all their time finding ways to work around legacy challenges without a software that could adapt and grow with them. Using LoanPro, the lender was able to maintain its tailor-made loans and continue to grow without resistance — seeing a steady 12% month over month portfolio growth rate today.

Heightened compliance risks

As the regulatory environment related to credit and lending products continues to evolve, legacy systems often lack the built-in features and automation needed to ensure compliance without significant manual work. This creates a highly labor-intensive process for teams who must generate reports for compliance.

The modern alternative: A composable, API-first strategy

So how can a bank or credit union solve these challenges without replacing a core banking platform? Put simply, by focusing on augmentation instead of a rip and replace core banking approach.

A successful augmentation strategy relies on what’s called a composable banking architecture — using a modular approach that leverages reusable, interchangeable components like APIs to build banking products and services. The Financial Brand explains it by turning to LEGO:

“Just as LEGO blocks can be assembled in countless ways to create various structures, composable design utilizes a modular approach in digital service delivery and software development. Each block represents a component of the technology infrastructure. By combining these blocks, a system of complex applications of any size or shape can be constructed. Once the system has been constructed, its various small, reusable components can be easily configured and reconfigured as needed. And because the components in the development process are interchangeable, they can be replaced, scaled, and continuously improved upon to meet evolving business demands.”

Using a modern, API-first credit platform, banks and credit unions can more easily layer on top of existing infrastructure to act as a "system of engagement" — enabling new capabilities without disrupting the core's primary functions. This creates a more sustainable modern credit platform that evolves with the business without requiring a costly core banking transformation every decade.

Key benefits of augmenting your core for credit

A composable, API-first banking platform not only enables a smoother digital banking transformation and greater flexibility over time. It can also unlock new efficiencies, strengthen risk management, and accelerate speed to market for new products and services.

Drive operational efficiency through automation

Reduce manual labor and increase agent-to-account ratios. Case in point: Best Egg was able to improve its borrower experience and efficiency by automating certain workflows using LoanPro’s platform. And, the results speak for themselves:

• Decreased agent turnover rate to less than 3% by increasing morale and productivity through guided workflows on LoanPro’s platform;
• Decreased default rates and alleviated financial stress for customers by launching three hardship programs within 60 days of the pandemic’s start, including a skip-payment option, interest-only period, and flexible payment choice program;
• Redirected 78% of due date changes to Best Egg’s customer portal, significantly freeing up agent time; and
• Reduced time to resolution on certain loan modifications by more than two days, enhancing customer satisfaction.

Strengthen risk management and compliance

Gain real-time data access for better decision making and automated reporting. A modern credit platform will also provide customizable tools like LoanPro’s Compliance Guardrails to ensure the company meets regulatory requirements easily every time.

Accelerate speed-to-market for new products

Configure and launch new credit programs in weeks, not years. For example, Kawasaki leveraged LoanPro’s API-first modern credit platform to launch its new retail finance product in just 48 days, a fraction of the industry average of more than 6 months.

Essential components of an augmented credit ecosystem

Next generation core banking systems for modern credit will focus on several key components to create a composable architecture layer that delivers the speed, flexibility, and innovation banks and credit unions need today. Essential components include:

• API gateway: An API gateway is a core component to API management that provides a single entry point for API requests to back-end services. It serves as the front door to route API requests to the appropriate back-end services, verify API tokens or credentials, manage API traffic and performance, and provide a strong layer of security to protect against cyberattacks.
• API management: Beyond the API gateway, additional API management components include design, documentation, developer tools, analytics, monitoring, policies, and monetization tools to manage the entire lifecycle of APIs, from creation to implementation, monitoring, and end of life.
• A modern credit platform: A modern credit platform like LoanPro will provide an API-first, configurable system that helps lenders launch and manage various credit products, from origination to payoff.
• Data and analytics: The data and analytics layer of a composable architecture should enable financial institutions to gain real-time data access via APIs and databases, customize reporting through its UI, and enable them to tap into solutions for large-scale data analysis and integration with other platforms.
• Integrated partner ecosystem: Finally, a composable architecture makes it easier for banks and credit unions to quickly and easily integrate tools and APIs from partners to deliver solutions across the entire lending lifecycle, such as credit decisioning engines and payment issuing processors.

How LoanPro functions as your modern credit platform

As you look at how to modernize lending to meet an increasingly competitive environment and heightened borrower expectations, LoanPro offers an API-first, highly configurable platform that can serve as your modern credit core. LoanPro’s modern credit platform integrates seamlessly with legacy core banking systems, enabling you to manage any credit product on a single platform and powering the full credit lifecycle from origination and servicing to collections and reporting. LoanPro has enabled 600+ clients to launch over 2,000 programs — excelling across every aspect of their operations and adding tangible value to the metrics they care most about.

Want to learn more about how LoanPro blends reliable technology and sustainable business practices? Download our one-pager to see how we deliver a modern credit platform that will remain operational consistently and continuously into the future.