Loan Servicing Software that maximizes operational efficiency
Unlock your lending potential with a loan servicing system that efficiently services any class of loans and credit cards with deep API-first configurability and robust automation.
Problems with inflexible loan servicing platforms
Unscalable
Other solutions might work for a small portfolio, but their technical infrastructure fails with just a few thousand accounts.
Operational inefficiency
With lackluster automation tools, agents do everything manually, bottlenecking your operation.
Manual mistakes
Platforms lack guardrails or guidance, leading to costly user errors and fines for lack of compliance with regulations.
Driving operational efficiency with LoanPro’s Loan Servicing System
Maximum servicing efficiency
Do more with less through streamlining servicing via automation, agents, and borrower self-service.
Compliance safeguard
Prevent malfeasance and automate required disclosures, keeping everything above board.
One platform
A single platform to improve agent, borrower, and back-office servicing experiences.
The value that 600+ lenders achieve through LoanPro
Increase operational efficiency
Increase agent productivity and decrease agent to loan ratios.
Increase customer retention & loyalty
Provide seamless and automated rules that service loans to delight your borrowers and build a life long relationship.
Reduce risk
Pre-built compliance rules embedded within our servicing suite to ensure you’re compliant 100% of the time.
Accelerate Loan Growth
Increase customer satisfaction that drives organic growth via word-of-mouth.
The tools you need for next-gen servicing
LoanPro’s suite of servicing and automation tools give you complete control over your portfolio without requiring constant user input.
Agent walkthroughs
Cut down on training time and mistakes by guiding your agents through your processes.
Communications suite
Send out personalized notices, disclosures, and marketing materials with ease.
Comprehensive loan recasting
Backdate any adjustment to our real-time ledger and recalculations happen automatically.
Role-based access
Ensure that team members only have access to specified loans and features to avoid mistakes.
Agent walkthroughs
Cut down on training time and mistakes by guiding your agents through your processes.
Communications suite
Send out personalized notices, disclosures, and marketing materials with ease.
Comprehensive loan recasting
Backdate any adjustment to our real-time ledger and recalculations happen automatically.
Role-based access
Ensure that team members only have access to specified loans and features to avoid mistakes.
Automation engine
Automate every servicing action imaginable with configurable, rule-based automation.
Reporting suite
Comprehensive reporting functionality to automate all regulatory, investor, and internal reporting requirements.
Borrower portal
Empower your borrowers with self-service options for their loans to increase operational efficiency.
Automation engine
Automate every servicing action imaginable with configurable, rule-based automation.
Reporting suite
Comprehensive reporting functionality to automate all regulatory, investor, and internal reporting requirements.
Borrower portal
Empower your borrowers with self-service options for their loans to increase operational efficiency.
Automation engine
Automate every servicing action imaginable with configurable, rule-based automation.
Reporting suite
Comprehensive reporting functionality to automate all regulatory, investor, and internal reporting requirements.
What our 600+ customers say about LoanPro
Chief Operating Officer
LoanPro is never our long pole. We know that we are at the stage where anything is entirely possible, and it wasn't with our previous platform.
Operations Platform Owner
With the product that the agents were using before, they had to toggle in a lot of different places to efficiently service loans. LoanPro brought that all into a single place.
Chief Operating Officer
It's good to have a strong partner that focuses on technology and building an infrastructure platform. We get more leverage out of having a partnership than building something internally.
The robust API-first servicing platform
API-first platform
Configurable end-to-end platform.- Workflows that put you in control.
- Create unique and differentiated loan and credit programs seamlessly.
Multiple servicing channels
- Agent tools to quickly complete any servicing task.
- Robust automation engine that runs servicing tasks in the background.
- Borrower self-service optionality with any servicing task.
Ultimate flexibility and scalability
- Comprehensive loan recasting to avoid painful mistakes.
- A platform that supports virtually every class of loans, leases, and credit cards.
- The only API-first platform proven for scalability with over 25 million loans on platform today.
Additional components of LoanPro's unified credit and lending platform
Modern Lending Core
A reliable foundation that tracks all lifecycle events in our real-time ledger while using Compliance Safeguard to keep you in line with updated regulations.
Collections Suite
Provide payment flexibility and hardship programs for customers who are past-due on payments.
Payments Suite
Setup AutoPay and provide ultimate payment flexibility with any payment method imaginable that’s supported in LoanPro.
Origination Suite
Ensure interest rates and disclosures are correct and use our workflows to orchestrate the highest converting path for applicants.
Frequently asked questions
What is a modern loan servicing platform, and how does it differ from a legacy system?
A modern loan servicing platform, or loan servicing software, is a highly flexible, API-first system built on a real-time ledger that manages all post-origination account activity—from payments and interest accrual to customer support and collections.
The key difference lies in architecture. Legacy systems are often rigid, requiring costly back-end coding for even minor changes and struggling to support varied products. LoanPro is a modern web based loan servicing software that uses a configuration-first approach, empowering your team to simplify complex lending and launch new products without vendor reliance. Where legacy platforms slow you down, a modern platform is built for speed, scale, and continuous innovation.
Can LoanPro be used as loan origination and servicing software?
Absolutely. LoanPro is a full, end-to-end platform. Our Origination Suite and Servicing Suite are seamlessly integrated on a single modern core, making us a holistic loan origination and servicing software solution. This unified approach eliminates costly data siloes and friction between origination and servicing hand-offs.
What types of loans and credit products can LoanPro’s Servicing Suite manage?
LoanPro’s configuration-first design makes it the most flexible loan servicing software for managing diverse credit products, including:
- Commercial loan servicing
- Auto loan servicing
- Consumer and installment loan servicing
- Leases, lines of credit, and hybrid products
With over 2,000 unique credit programs configured, LoanPro supports nearly every loan type—empowering lenders to innovate faster.
Why is LoanPro the best loan servicing software for private lenders?
LoanPro is considered the best loan servicing software for private lenders because of its modern, API-first architecture, which allows for unparalleled configurability and true end-to-end automation. This unique combination enables lenders to launch highly differentiated loan products quickly, manage complex portfolios at scale, and maximize operational efficiency.
Who uses LoanPro’s loan servicing software?
Over 600 financial organizations rely on LoanPro’s modern credit platform–including SoFi, Chime, Intuit, WaFd Bank, and Dave.com. From fintechs to traditional banks, LoanPro powers leaders in consumer, commercial, and specialty lending programs.
Upgrade your lending and credit servicing with LoanPro.
Talk with our team about your organization’s servicing operations today.